Yes! All our formulas are 100% vegan, cruelty-free, and paraben-free, crafted with high-quality, responsibly sourced ingredients.

Absolutely. All products are dermatologically tested to ensure safety and efficacy for all skin types, including sensitive skin.

Yes, our products are designed to complement each other. Follow our recommended skincare routine for best results.

No, we strictly avoid parabens, sulfates, and other harmful chemicals. Our products are formulated for safe and effective skincare.

Simply browse our collection, select your desired products, add them to the cart, and proceed to checkout. Fill in your shipping details, choose a payment method, and complete your purchase.

Orders can be canceled within 12 hours of placement by contacting us at info@janiwa.me or via WhatsApp +971 56 568 3139. Once the order is shipped, it cannot be canceled.

No, you can shop as a guest. However, creating an account allows you to track orders, save shipping details, and receive exclusive offers.

You will receive a confirmation email or SMS containing your order details and tracking information once your order is processed.

We currently ship across the United Arab Emirates. Delivery to remote areas may take slightly longer.

Standard delivery is typically 2–5 business days within the UAE. During peak periods, processing may take a bit longer.

Shipping charges are calculated at checkout based on your location and order weight. Occasionally, we offer free shipping promotions.