At JANIWA, your privacy is our top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or shop from our website.

1. Information We Collect

Personal Information:
When you make a purchase or create an account, we may collect details such as your name, email address, shipping and billing address, phone number, and payment information.

Non-Personal Information:
We may automatically collect data such as your IP address, browser type, device details, and browsing behavior to help us improve user experience.

2. How We Use Your Information

Your information helps us serve you better. We use it to:

• Process and deliver your orders.
• Communicate about your purchases, promotions, or support inquiries.
• Personalize your shopping experience.
• Enhance our website functionality and customer service.
• Detect and prevent fraudulent transactions or unauthorized activities.

3. Cookies

Our website uses cookies to improve your browsing experience, analyze traffic, and remember your preferences.
You can disable cookies in your browser settings; however, some website features may not function properly if cookies are disabled.

4. Data Sharing

We never sell or rent your personal information.
We may share limited data only with:

• Payment gateways to securely process your transactions.
• Shipping partners to deliver your orders efficiently.
• Legal authorities, if required by law or to protect our rights.

5. Data Security

We use industry-standard encryption and security protocols to protect your data.
While we take every reasonable step to secure your information, please note that no online transmission is 100% secure.

6. Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion or restriction of your data.
• Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at global@janiwa.me 

7. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for their privacy practices or content.
Please review their privacy policies before sharing any personal information.

8. Children’s Privacy

JANIWA does not knowingly collect or store information from individuals under 13 years of age.
If we become aware that such data has been collected, we will delete it immediately.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

10. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us at:
📧  global@janiwa.me 

Last Updated: October 2025